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Symplicity Roles
Product Success Coach & Onboarder – Bilingual Role
Symplicity (View all Jobs)
Remote
Interview Process
1. Take-home project 2. Code review in-person
Symplicity & Orbis Communications creates innovative technology solutions for post-secondary institutions. Our team creates and supports the technology that is changing how students, employers, community members, and educational institutions connect and interact.
We have a rewarding staff community culture that balances a challenging work environment, with staff wellness, selflessness and a positive social environment.
We encourage our staff to participate in various activities and incentivize them to volunteer in their communities, continuously build their skills, and focus on their own wellness through on-site yoga, staff meals, and ongoing team-building activities.
The role of a Product Success Coach & Onboarder is to work as part of a team of dedicated people with our customers, developers, product designers, and executive team in the support and enhancement of our customers’ software experience – from better understanding their data, to helping them achieve efficient workflows. The Product Success Coach has done their job when our customers are using our software in the most efficient and innovative ways possible. This role can be fulfilled fully remotely - or in person at our office in Hamilton.
We are looking for a bilingual candidate who can help support our French-first customers.
Role ResponsibilitiesSymplicity is the market leader in employability solutions. We help companies find talent, we help higher education institutions fill skills gaps and we help new graduates start their careers. Used by more than 30 million students worldwide, our comprehensive suite of products touches the complete student lifecycle: from admissions to alumni engagement, Symplicity's products span career services, counseling, student conduct, and campus life.
We are Great Place To Work certified.
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