Software Engineering Manager

Job Summary

At Bugcrowd, a Software Engineer Manager is responsible for coaching, mentoring and developing engineers on our team, and overseeing (with or without team leads) several engineering teams in their sprint execution. Software Engineer Managers assist their Director with roadmap planning, career levelling and feedback, and labour to keep the team moving forward at all times.

*Please note we are only currently considering AUS-based candidates

Essential Duties & Responsibilities

In this role, you will:

• Oversee allocation of work to team-members intelligently, ensuring that no team member is overburdened and everyone knows what to work on next
• Coach and mentor individual contributors, identifying gaps in knowledge and helping fill them out, and working to enhance strengths already present in the team
• Manage hiring for their respective teams, working with Directors of Engineering to post job descriptions, review applications, interview candidates, and onboard new employees
• Work with Directors of Engineering, Product Managers and the broader business to identify business problems and prioritise them for solving
• Define and analyze business requirements to determine specifications and standards; proposes and develops solutions and conveys these solutions through Requirement Specification documents
• Monitor system uptime and performance, troubleshooting and resolving errors with their teams
• Propose software solutions, determining the cost of new versus modified systems
• Review code to ensure conformance to standards and to identify any skill gaps that need to be addressed within their team
• May continue to be involved as an occasional Individual Contributor, but is primarily concerned with the development and pacing of the teams they’re responsible for, and solving larger business problems

As a manager, you will:

• Leads and directs the work of other employees and has full authority for personnel decisions within their team(s)
• May have one or more Team Leads reporting to them, and is otherwise responsible for running one or more Software Engineering teams
• Primarily focus on administering established policies and procedures
• Serve as leader of authority with expert-level knowledge in one or more areas
• Make authoritative decisions and recommendations about sprint operations and engineering practice
• Plan, organize, and guide projects and subordinate employees

Education, Experience, Skills, & Abilities

• Preferred: Bachelors degree in IT, Computer Science, or a related field
• Knowledge and understanding of Business Management (through an Bachelor’s degree in a relevant field or equivalent experience; particularly understanding of business metrics and drivers of success)
• Experience leading a team of software engineers across several projects
• Experience as a software engineering contributor, preferably to a level of expertise in one or more relevant fields or technology stacks
• Software development in Ruby on Rails, Kotlin and Spring, or Java and Spring
• Event-driven software design at scale, particularly software that uses a message bus architecture (e.g. Kafka, RabbitMQ), and the various trade-offs of a Service-oriented Architecture versus a traditional MVC monolith
• An understanding of the security industry, particularly in the Bug Bounty or Penetration Testing space, and how Bugcrowd fits into the larger picture for our customers and hackers
• Keen understanding of the Software Development Lifecycle at previous companies, and how the  SDLC can differ across companies, and how Scrum should be applied in theory and in practice
• Demonstrated ability to review design proposals, help write requirement specifications, and break a design down into epics, stories and tasks, and estimate the time/complexity of stories and tasks to aid in efficient allocation of work to ICs
• An understanding of Australian employment law
• Decent writing skills
• Ability to lead a team, motivating team members to work collaboratively
• Ability to defuse conflict, resolving differences of opinion in a constructive manner
• Ability to delegate as appropriate
• Ability to “manage upward”, anticipating requests from Directors, and helping guide and drive their practices to the benefit of the team and the broader business

Working Conditions & Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and / or standing - Must be able to remain in a stationary position 50% of the time

Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.

Environment - remote, work-from-home 100% of the time.